Privacy Policy
Last updated: 04 February 2026
Welcome to Kwicko (“we”, “our”, “us”). Kwicko operates the website https://kwicko.in/ and related mobile application (collectively, the “Service”).
Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.
By accessing or using Kwicko, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
When you register or place an order, we may collect:
- Name
- Mobile number
- Email address
- Delivery address (city, area, PIN code)
b) Order & Transaction Information
- Products ordered
- Order history
- Payment method (we do not store card or UPI details)
c) Technical Information
- IP address
- Device type, browser type
- App usage data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and deliver grocery orders
- Communicate order updates (SMS / WhatsApp / Email)
- Provide customer support
- Improve our website, app, and services
- Prevent fraud and ensure platform security
- Comply with legal and regulatory requirements
3. Cookies Policy
Kwicko uses cookies to:
- Improve user experience
- Remember login preferences
- Analyze traffic and usage patterns
You can choose to disable cookies through your browser settings; however, some features may not work properly.
4. Payments & Third-Party Services
Payments on Kwicko are processed through secure third-party payment gateways (such as Razorpay or similar).
We do not store your debit card, credit card, net banking, or UPI details on our servers.
Third-party service providers may have their own privacy policies, and we recommend reviewing them.
5. Sharing of Information
We do not sell or rent your personal information.
We may share information only with:
- Delivery partners (for order fulfillment)
- Payment gateways (for transaction processing)
- Legal authorities, if required by law
All partners are required to maintain confidentiality.
6. Data Security
We implement appropriate technical and organizational security measures to protect your data from unauthorized access, misuse, loss, or disclosure.
However, no method of transmission over the internet is 100% secure.
7. User Rights
You have the right to:
- Access your personal data
- Request correction or update
- Request deletion of your account (subject to legal obligations)
To exercise these rights, contact us using the details below.
8. Children’s Privacy
Kwicko does not knowingly collect personal information from children under the age of 18.
If you believe that a child has provided us with personal data, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, you may contact us at:
Kwicko
📧 Email: support@kwicko.in
📞 Mobile: +91 6287878086
🌐 Website: https://kwicko.in/
📍 Location: Munger, Bihar, India